FAQ

FAQ

Everything you need to know about The Nectar Box.

What exactly is The Nectar Box?+
The Nectar Box is a subscription service that lets you build a custom case of energy drinks from 20+ brands and 60+ flavors. Instead of buying 24 of the same thing at a store, you pick every single can — mix Ghost, Celsius, C4, Alani Nu, or any combination you want — and we ship it to your door on your schedule.
What brands do you carry?+
We carry 20+ brands including Ghost Energy, Celsius, C4, Alani Nu, Monster Ultra, Reign, Bang Energy, Red Bull, Rockstar, and NOS Energy. We add new brands and limited-edition flavors regularly — subscribers get early access to new drops before they hit the general catalog.
Can I really mix any brands in one box?+
Yes — that is the entire point. There are no minimums per brand. You could put 4 Ghost, 4 Celsius, and 4 Alani Nu in a 12-pack, or 1 of each brand across your entire 24-pack. It is completely up to you. Use our box builder to pick every slot individually.
How does the pricing compare to buying at a store?+
The average energy drink at a gas station or convenience store costs $3.99 per can. Our 24-pack works out to $2.96 per can including shipping — that is a savings of about $25 compared to buying the same 24 cans at a convenience store. Plus you get the exact brands and flavors you want instead of settling for what they stock.
How does the subscription work?+
You build your box, pick your delivery frequency (weekly, every 2 weeks, or monthly), and we ship it automatically on that schedule. You will receive an email before each shipment — log into your account at any time to swap flavors, change your box size, or update your delivery frequency before we ship.
Can I swap flavors between orders?+
Yes. Log into your account up to 48 hours before your next ship date and change any or all of your cans. Your next box can be completely different from your last one if you want. This is one of the core features that makes The Nectar Box different from buying a case at a store.
Can I pause or cancel my subscription?+
Yes, anytime. No cancellation fees, no hoops to jump through. Log into your account and pause or cancel with one click. If you need help, email us and we will take care of it within 24 hours.
What are the delivery frequencies?+
You can choose to receive your box every week, every 2 weeks (biweekly), or once a month. You can change your frequency at any time from your account. Monthly subscriptions come with a 10% discount.
How much does shipping cost?+
Shipping is a flat $8.99 for Sampler (12-pack) and Regular (24-pack) orders. Stacked (48-pack) orders ship for $12.99. Shipping costs are shown clearly at checkout before you pay.
How long does delivery take?+
Orders ship within 1-2 business days and typically arrive within 3-5 business days depending on your location. You will receive a tracking number by email as soon as your order ships.
What are the box sizes and prices?+
We offer three sizes: Sampler (12 cans) for $32, Regular (24 cans) for $62, and Stacked (48 cans) for $125. All prices are per box per delivery cycle. Shipping is additional and shown at checkout.
What happens if a can arrives damaged?+
If any can arrives damaged or leaking, email us a photo within 48 hours of delivery and we will reship those specific cans at no charge on your next order. We replace exactly what was damaged — nothing more, nothing less. One claim per order. Email us at [your email] with your order number and a photo.
What if I received the wrong cans?+
If your order contains cans you did not select, email us within 48 hours with a photo and your order number. We will reship the correct cans at no charge.
Do you offer bulk orders for offices?+
Yes. Our Stacked tier (48 cans per week) is designed for offices and teams. You get priority fulfillment and a dedicated account rep. For larger custom arrangements or multi-location offices, email us directly and we will put together a custom plan.

Ready to build your box?

Pick any brand, any flavor. No minimums per brand.

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